Home Delivery Service

Criterium Cycles - Jasper the Transit
Jan 19 2022

Home Delivery Service

One of the most popular and well-received services we now operate is our Criterium Cycles Home Delivery Service for bikes, covering virtually all of Mainland Britain.

In summary, your bike will be:

  • Built in our workshops receiving a full PDI (Pre-Delivery Inspection) and test so that it is ready to ride;
  • Delivered personally by one of the Criterium Cycles Team in our vans;
  • Handed over to you with a comprehensive explanation so the overall experience is just as good as collecting in store – but direct to your front door.

There are two levels of service

Bikes with a value of £2,000+

For these bikes, our Home Delivery Service is available FREE of charge.

Bikes with a value between £1,000 – £1,999

These bikes are still eligible for Home Delivery but will incur a nominal £99 delivery charge.

Other Bikes

Bikes under £1000 will still be available Click & Collect from our Edinburgh and Bakewell stores.

How we will deliver your bike

We’ve decided not to use a third-party courier but instead handle deliveries ‘in-house’. It works as follows:

  • Your new bike, once ordered, is assembled, inspected and test ridden in one of our fabulous workshops
  • We call you to arrange delivery.
  • Your new bike is delivered, personally, by one of the Criterium Cycles team in our dedicated and rather smart Criterium Cycles vans (watch the video below for a really good review of the whole process and service!).

A few exclusions

We’ve tried to keep these to an absolute minimum but in addition to our free Home Delivery Service only being available on bikes with value of £1,500 or more, there are a couple of Countries / Regions and Postcodes in the UK we can’t deliver to, notably:

  • The Channel Islands
  • The Isle of Man
  • The Scottish Islands including the Hebridean Islands, Orkney and Shetland
  • Northern Ireland

We’d love to be able to deliver to everywhere in the UK but unfortunately, time and cost are a big factor for the places listed above, so we’ve had to exclude them for now.

How to order your bike

There are two ways to do this. After having browsed our website (www.criteriumcycles.co.uk), you either buy the bike through the website and select Criterium Home Delivery Service in the checkout if it’s available (the price of delivery will be automatically set depending on the price of the bike) or you can call either of our stores directly as follows:

  • Edinburgh – 0131 663 6220
  • Bakewell – 01629 818888

and we can organise everything over the phone.

If a bike says Coming Soon on the website then it means just that – it’s not yet in stock but it is scheduled for delivery to us at some point. So if the bike you want is one of those, again, just call either store or email us on either [email protected] or [email protected] and we’ll set the process up for you. It’s really easy to pre-order a bike with one of our professional sales team and we can explain everything you need to know about the Home Delivery Service at the same time.

How about Finance?

Interest Free Finance is available subject to age, credit, status and terms & conditions. To find out more, just ask about finance options when you get in touch with us and we will be delighted to explain everything that is possible and how to go about applying.

Your new bike – door to door

So, if your dream bike is available at Criterium Cycles (and chances are it either is now or it’s coming soon) but you live in Sussex or Devon or South Wales or Norfolk or pretty much anywhere in Mainland Britain, then your dream can now become reality thanks to our Home Delivery Service – direct from our store, to your front door!

All that remains to be done is browse the website and a select a bike! – www.criteriumcycles.co.uk

Criterium Cycles - Trek Emonda - May 2021


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